Research & Publications

The purpose of this study was to identify clients’ perceptions of online counseling for mental health challenges. This qualitative exploratory study involved thematic analysis of threads and comments made on the social media platform Reddit for counseling clients to share their experiences with online counseling services. A total of 415 paragraphs by 198 unique users were analyzed by five coders. Six themes emerged, which included quality of care, therapeutic relationships, rights and responsibilities, systemic inequity, advice, and benefits. The findings revealed that clients’ perceptions of online counseling are not unanimous. Specifically, differing opinions regarding the benefits and challenges of online counseling varied as a function of individual needs and circumstances. Many clients reported having technology problems as well as issues with privacy. Others felt that online counseling gave them greater accessibility and choice regarding treatment. For mental health disorders involving severe and disruptive symptoms, such as trauma-related dissociation, clients expressed that online counseling was not as effective as in-person services. Recommendations include counselors offering both in-person and online options to clients. Additionally, there are implications for community organizations and insurance providers to increase the accessibility of counseling for clients with diverse clinical needs.

Purpose – This study aims to investigate university students’ perceptions and experiences of post pandemic campus environments. Posts from a subreddit dedicated to a large, research-intensive Canadian university were analyzed to understand how students were affected by the evolving circumstances, their coping strategies and the resources that could support their flourishing in both academic and campus life.
Design/methodology/approach – A total of 42 Reddit posts from 427 unique users were selected for qualitative thematic analysis. Three researchers independently analyzed the posts and developed codes representing recurring themes, categories and subcategories. Discrepancies were resolved through discussion to establish the final themes.
Findings – Six major themes emerged from the analysis: modality of learning, perceived rights, attitudes and expectations, public health safety, political nature, mental health and well-being and communication patterns. Students expressed mixed preferences for learning modalities, concerns about accommodations and perceived freedoms, apprehension about contracting future viruses and the impact of changing university policies on their mental health and well-being.
Originality/value – This study contributes to the growing understanding of university students’ experiences post-COVID-19 pandemic, specifically focusing on their return to in-person learning and their evolving relationships with the campus community. The findings highlight the importance of addressing students’ concerns and providing appropriate resources to support their mental health and well-being during major transitional periods.

This study examined the similarities and differences in sense of belonging, mental health, and well-being of higher education students from three countries. A cross-sectional design using a quantitative online survey was used to collect demographics, and perceptions of sense of belonging, mental health, and well-being. Participants were recruited from three universities in Canada, Germany, and Sweden. All students from the three countries reported only moderate emotional stability, neutral satisfaction with life, moderately strong levels of sense of belonging, and only moderate control of self & events, happiness, mental balance, self-esteem, and social involvement, and sociability. Students in Sweden compared to Canada and Germany reported significantly stronger sense of belonging. Additionally, students in Sweden compared to students in Canada reported significantly stronger emotional stability and higher self-esteem. Higher levels of sense of belonging was strongly related to positive mental health and well-being. No significant differences as a function of sex, age, year-of-study, and program of study were found within and across countries. The findings shed light on the mental health status and well-being of students in two European countries where little research on student mental health has been conducted. Additionally, comparisons are made between student mental health in Canada and these European countries. The results validate the importance of a sense of belonging as it relates to the mental health and well-being of all higher education students. Findings can inform the design of promotion and prevention programs aimed at improving and maintaining mental health and well-being outcomes.

Purpose – This study identifies gendered disparities among women students participating in work-integrated learning and explores the effects of the disparities on their perceptions on perceived opportunities, competencies, sense of belonging, and professional identity.
Design/methodology/approach –Aseries of semi-structured focus groups were run with 59 participants at
six higher education institutions in four countries (Australia, Canada, Sweden, United Kingdom). All focus
groups were designed with the same questions and formatting.
Findings – Thematic analysis of the transcripts revealed two overarching themes, namely perceptions of self and interactions with others in work placements. Theme categories included awareness of self-presentation, sense of autonomy, perceived Allies, emotional labour, barriers to opportunity, sense of belonging, intersections of identity, and validation value.
Originality/value – This study fills an important gap in the international literature about gendered
experiences in WIL and highlights inequalities that women experience while on work placements.

This study utilized visual content analysis to examine the impressions being communicated to prospective
students through the marketing materials developed by Canadian institutions of higher education for promotion and recruitment. The goal of the study was to examine the images, symbols, and narratives that are used by higher education institutions to market their programs and university life. The results demonstrate that many marketing materials fail to equally represent specific groups of students, including students with different skin colors, Indigenous students, female-presenting students, and students with visible and invisible disabilities. Implications for higher education institutions and the development of marketing materials that represent diverse student bodies are discussed.

The purpose of this study is to examine the feasibility of implementing an online peer support group and its impact on measures of well-being. A mixed-methods randomized controlled trial design was used to examine the feasibility and impact of online peer support. Comparisons in well-being were made between the online peer support group and an in-person peer support group and control group. Both the online and face-to-face peer support groups scored significantly higher on post-test measures of well-being than pre-test scores and control group scores. Qualitative narratives and significant quantitative findings supported the feasibility of peer support offered online. Post-condition outcomes showed that online peer support is as effective as in-person peer support for improving well-being.

This study aims to examine Reddit posts regarding the COVID-19 pandemic from a subreddit dedicated to the campus community of a large, research-intensive Canadian University. The goal was to determine what users were sharing regarding their mental health, well-being, problems, coping strategies and perceptions about the health measures taken to prevent further spread. Many users expressed struggling with their mental health and well-being during the pandemic. Difficulties with online learning, finding paid study and affording the costs of living were also reported. Coping was largely conducted through online means and included sharing advice, emphasizing connectedness and communicating information. The mixed perceptions regarding health measures focused on responsibility and fairness, with many users blaming the university and public health units.

With rapid advances in technology and the expansion of the global village, the relevance of work-integrated learning (WIL) in higher education is increasing, with more students participating to access its benefits and to minimize long-term work-related stress and financial burdens – both of which impact health and overall wellbeing. However, students’ experiences with WIL are not all equitable, and there remain significant discrepancies between those who can benefit from participating. Student economic wellbeing and resilience play an important role in the positive outcome trajectory. This chapter presents a foundational overview of work and wellbeing with direct connections to the role that WIL plays in overall health, economic wellbeing, and resilience, and examines the accessibility of WIL for different student populations.

In "Advances in Research, Theory and Practice in Work-Integrated Learning: Enhancing Employability for a Sustainable Future" (S. Ferns, A. Rowe, and K. Zegwaard)

This study examined student narratives of mental health problems in higher education from the open forum Reddit after two student suicides at a large, competitive university in Canada. Student narratives including personal struggles and perceptions about mental health were extracted from an open, public subreddit page. A total of fourteen threads with 994 unique anonymous users were selected for analysis. Qualitative data was analyzed by three coders using grounded theory. Multiple themes related to suicide and student mental health problems, programs, resources, and solutions emerged. Factors contributing to mental illness and barriers to mental health support were also identified. Online forums such as Reddit are popular sites for sharing personal experiences, perceptions, and advice regarding mental health, well-being, and suicide. The rich narratives can be used by university officials and practitioners when developing and implementing mental health services on higher education campuses. Implications are provided.

An important component of the T-model is the set of boundary spanning abilities that permit an individual to work across complex systems boundaries. This chapter will describe these skills and abilities, and consider how they may be assessed, trained, and developed within educational programs. Two programs explicitly designed to produce T-shaped individuals will be described. In addition, some consideration will be given to how cooperative and work-integrated education programs can also develop boundary spanning skills.

In "Advancing talent development: Toward a T-model infused undergraduate education" (P. Gardner and H. N. Maietta)

Previous research about the relationship between giftedness, well-being, academic self-efficacy, and academic achievement has been inconclusive in most settings and lacking in higher education contexts. This study addressed these uncertainties and gaps using a quantitative, cross-sectional design that included correlational and quasi-experimental methods to examine the subjective well-being, academic self-efficacy, and academic achievement of students in higher education who reported being gifted. Analyses were conducted as a function of students who reported giftedness without a formal diagnosis, students who received a formal diagnosis, and students who self-reported that they were non-gifted. A total of ninety-eight students (thirty gifted and sixty-eight non-gifted) from a large Canadian University participated in the study. Results demonstrated that all self-reported gifted students had significantly higher academic self-efficacy and faculty grade-point averages than students who were not gifted. Students who reported being gifted but had no formal diagnosis reported having significantly higher levels of happiness, self-esteem, and mental balance than students who had received a formal gifted diagnosis. Implications and recommendations for future research are discussed.

This study examined sexual minority status on perceived sense of belonging and compared sexual minority students and exclusively heterosexual students as a function of participating in work-integrated learning (WIL). A cross-sectional, quantitative design was used with participants grouped by sexual minority status and participation in WIL. Sexual minority students (WIL and non-WIL) reported lower sense of belonging than exclusively heterosexual students (in WIL and non-WIL). Sexual minority students in WIL also reported significantly weaker sense of belonging compared to non-WIL sexual minority students suggesting that WIL presents some barriers to establishing a strong sense of belonging for sexual minority students.